Services

Quanta can be reached for service at phone 810.227.3046 email: service@quanta-inc.com

For over 30 years Quanta has provided excellent hardware repair service to its customers. Our technicians are all formally trained and certified. Quanta is an authorized service provider for Zebra, Weber, Sato, Printronix, and are capable of repairing most brands of thermal transfer barcode printers and applicators. Quanta also provides repair services for scanners. We offer our customers fast,efficient repair services at very competitive rates for depot service and on-site services nationwide. Our services are geared to what the customer needs including preventive maintenance if desired.

  • One-day repair in most cases
  • Depot and on-site contracts
  • Fast, friendly service
  • Factory authorized parts
  • ZASP provider
  • Low labor rates
  • Scheduled maintenance at no extra cost
  • Parts and Labor included
  • Multiple printer discounts

We are a factory authorized sales and service dealer for Zebra, DataMax, Sato, Weber, and more nationwide!

$125.00/hr. Labor-flat fee
(most printers repaired within one hour)

Contact us at 810.227.3046 or via email at service@quanta-inc.com for parts & service pricing!

On-Site Hourly Rates: (min. 3 hrs)
$125.00/hr
$125.00 travel


Time and Materials (T&M)

For customers who do not wish to have maintenance contracts Quanta offers service on a time and materials basis. The customer pays for shipping to Quanta`s repair facility. Quanta services the product at an hourly basis of $125.00 per hour and returns it to the customer when service is completed. Quanta`s average in house repair is 1-2 business days.


On-Site Service Contracts

Quanta provides on-site service nationwide. Standard contracts call for a response time of 8 business hours/next business day. If standard response time does not fit the customers needs,a custom agreement can be made to fit the customers needs.

Standard services for on-site contracts are:

  • Parts and Labor (printheads not included)
  • Adjustments and calibrations to the printer
  • Full examination of the printer for future potential problems
  • Preventive maintenance

Time and materials is available to our customers if a need occurs which is outside of normal contract coverage and on-site service is required. Non contract customers may use this service billed at an hourly rate.


Depot Service

For our customers who wish to have a fixed rate on less critical equipment, Quanta offers a depot contract. The customer pays for shipping to Quanta`s repair facility. After repair,Quanta ships the equipment back to the customer via UPS ground. Quanta`s average in house repair is 2 days.

Standard services for depot contracts are:

  • Parts and labor (printheads not included)
  • Adjustments and calibrations to the printer
  • Full examination of the printer for future potential problems
  • Preventative maintenance

Depot extended warranty

A Manufacturer’s warranty can be extended at the time the equipment is purchased. This gives our customers a fixed contracted services cost that can be extended up to 3 years. These contracts must take place at the time of purchase.

RMA Number

All products that are being shipped to Quanta`s repair facility for service or warranty must have a RMA # assigned to it. A RMA number can be assigned either thru this web page or by calling Quanta at 810-227-3046

If you would like information regarding service contracts or would like to put a printer under contract, please email us at service@quanta-inc.com or call us at 810-227-3046.


Print and Apply / Applicators